Help & Faqs

Q: Does your garden flag include the stand?
A: All our garden flags and house flags don't include the stand.

Q: Can you create a custom flags for me?
A: Yes, we accept custom order, just email us at sales@sunflags.com with your requirement.

Q: Is there a difference between garden flags and house flags?
A: The material is same, only the size is different. The garden flags are smaller, and the house flags are bigger.

Q: How soon will it take to receive my order?
A: The production time need 2 days, the transportation time depends on the destination country. Please see our shipping policy.

Q: How long will it take to receive my refund?
A: Once the refund request is approved, refunds are issued within 2 days.

Q: What should I do if I've received the wrong item?
A: If you have received the wrong item please email us and we will make arrangements to get the right item to you. We will ship the correct item to you in a timely fashion for free.